Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Melody Wilder, Gold Leaf Financial, and Gold Leaf Media ("we," "us," or "our") do NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, phone number, physical address
• Payment information when you purchase products or services
• Opt-in records and timestamps for communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating regarding your purchases, inquiries, or requests
• Sending service-related updates and notifications
• Enhancing website functionality and user experience
• Security monitoring and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including:

• Appointment reminders
• Customer support messages
• Service updates
• Important account notifications

Opt-In & Consent

• You will only receive messages if you explicitly opt in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt-Out Instructions

• Reply "STOP" to cancel SMS notifications at any time
• You will receive a final confirmation message
• No further messages will be sent unless you opt in again
• All opt-out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on interactions
• Messages are directly related to services you request
• Promotional messages are only sent with explicit consent

Help & Support

Reply "HELP" for assistance or contact us at:
[email protected]

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include major U.S. and regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

• Payment processors
• CRM and automation platforms (such as GHL)
• Email and SMS delivery services
• Scheduling and support tools

All providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

• When required by law or legal process
• To protect rights, safety, or property

Business Transfers

• In case of merger, acquisition, or sale
• Your data remains protected under this policy

All categories exclude text messaging originator opt-in data and consent.

5. Data Security

We implement reasonable security measures including:

• Encryption of sensitive data
• Secure access controls
• Regular security assessments
• Employee data protection training
• Breach notification procedures
• Secure backups and recovery systems

No transmission method is 100% secure, but we follow industry best practices.

6. Cookies & Tracking Technologies

We use cookies to:

• Analyze website traffic
• Improve functionality
• Remember preferences
• Measure marketing performance

You may disable cookies in your browser settings.

7. Your Rights & Choices

You have the right to:

• Access your personal information
• Update or correct your data
• Request deletion of your information
• Opt out of marketing emails
• Opt out of SMS messages by replying STOP
• Withdraw consent at any time

To exercise these rights, contact us below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Melody Wilder, Gold Leaf Financial, and Gold Leaf Media.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always include the updated effective date. Significant changes may be communicated via email or website notice.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

Gold Leaf Financial / Gold Leaf Media
Email: [email protected]
Website: [Insert Website URL]

By using our website and services, you consent to this Privacy Policy.